The NRS are seeking expressions of interest to participate in a half-day workshop to gather feedback from Users of our Video, SMS, Web, and App Chat relay services in order to continuously improve the service experience.
What We Want to Learn:
- How Users feel about the registration process.
- How easy it is to get notifications about NRS updates or outages.
- How well Users can use NRS across different channels, based on the available instructions and support materials.
Who We Are Looking For:
- Participants who regularly use NRS through video relay, SMS, and web/app chat channels.
- People who live in Sydney and can travel to the Sydney CBD.
Workshop Details:
Date: March 18, 2025
Duration: Half-day (4 hours total)
Time: 11:00am - 3:00pm
If you are interested in participating, please complete the Expression of Interest (EOI) form by clicking the link provided:
www.surveymonkey.com/r/Expression_of_Interest_Form_for_NRS_User_Research(Opens in a new tab/window)
Your input is important to help us improve our services!
You can find this information in Auslan above.